Accepted Insurance

Family physician Sarwada Tuladhar Jha, MD talking to patient during exam at a clinic appointment and inputting health information at the computer.

How to check if you have insurance coverage

Whether your coverage is through your employer or is independent, double-check that your specific plan is accepted and what that type of coverage looks like.

Many insurance plans have different levels of costs for their members depending on where they receive care. Get in touch with your insurance provider to better understand what your medical plan covers and what you may need to pay out of pocket.
Check with your insurance plan to see if you need additional referrals, authorizations or both before receiving care at Tufts Medicine.
Emergency department doctors may not be in-network with all the insurance payors or plans listed below. Please contact your insurance company regarding coverage for emergency services at Tufts Medicine.

Financial assistance is available

Our financial counselors can help you with the financial assistance application and even help you find insurance.

How we can help

View accepted insurance by location

Last updated 1/16/26

Tufts Medical Center

Insurer	Plan Type	Accepted by Physicians
Aetna	Commercial HMO/PPO/POS
	Medicare Supplement
	Signature Administrators
Blue Cross Blue Shield	Blue Benefits Administrators
	Commercial HMO/PPO/POS
	Federal Employee Program
	High Performance Network
	HMO Blue Seniors
	Indemnity
	MedEx
	Medicare Advantage HMO
	Medicare Advantage PPO
Cigna	Commercial HMO/PPO
Cigna	National Assoc. Letter Carriers
Claritev (Multiplan)	Commercial PPO
Commonwealth Care Alliance	One Care Plan
Commonwealth Care Alliance	Senior Care Options
Fallon	365 ACO	Specialists Only
	Berkshire ACO	Specialists Only
	ConnectorCare
	Medicare Plus HMO	Specialists Only
	Medicare Plus Supplement
	Navicare
First Health	PPO
Harvard Pilgrim	Commercial HMO/PPO/POS
Harvard Pilgrim	Health Plans Inc HMO/PPO
Mass General Brigham (MGB Select & Value HMO plans are out of network)	Commercial HMO/PPO
	Complete Access EPO
	Complete HMO GIC
	Complete HMO/PPO
	Complete HMO/PPO Connector Care
MassHealth	Careplus
	Commonhealth
	Family Assistance
	Limited
	Primary Care Clinician Plan (PCC)	Specialists Only
	Standard
Medicare	Part A&B
Tufts Health Plan	Commercial HMO/PPO/POS/EPO
	GIC Navigator POS
	Select
Tufts Health Public Plan	Direct QHP Nonsubsidized
	Direct QHP Subsidized
	One Care
	Together CHA ACO	Specialists Only
	Together UMass Memorial	Specialists Only
Tufts Medicare	HMO	Specialists Only
	PPO
	Senior Care Options HMO-SNP (SCO)
	Supplement
United	All Savers
	Commercial HMO/PPO/POS/EPO
	Harvard Pilgrim Passport Connect
	Medicare Advantage HMO/PPO	Specialists Only
	One Care (Dual)	Limited
	Oxford Health
	Senior Care Options (SCO)	Limited
	Student Resources
	Student Resources Tufts University
	UMR
WellPoint	Commercial GIC
WellSense	Care Alliance ACO (Tufts Medicine ACO)
	Clarity ConnectorCare Silver & Non-Silver	Specialists Only
	Essential MCO	Specialists Only
	MassHealth ACO Plan (Boston Children's, BI Lahey, East Boston Neighborhood, Signature Alliance, Mercy Alliance, Southcoast Alliance	Specialists Only

Lowell General Hospital

Insurer	Plan Type	Accepted by Physicians
Aetna	Commercial HMO/PPO/POS
	Medicare Advantage HMO/PPO	Specialists Only
	Medicare Supplement
	Signature Administrators
Blue Cross Blue Shield	Blue Benefits Administrators
	Blue Select
	Commercial HMO/PPO/POS
	Federal Employee Program
	High Performance Network
	HMO Blue Seniors
	Indemnity
	MedEx
	Medicare Advantage HMO
	Medicare Advantage PPO
Cigna	Commercial HMO/PPO
Cigna	National Assoc. Letter Carriers
Claritev (Multiplan)	Commercial PPO
Commonwealth Care Alliance	One Care Plan
Commonwealth Care Alliance	Senior Care Options
Coventry	Commercial PPO, Network Access
Fallon	Atrius Health ACO	Specialists Only
	ConnectorCare
	Medicare Plus HMO
	Medicare Plus Supplement
	Navicare SCO
	Pace	Specialists Only
First Health	PPO
Harvard Pilgrim	Commercial HMO/PPO/POS
Harvard Pilgrim	Health Plans Inc HMO/PPO
Mass General Brigham (MGB Select & Value HMO plans are out of network)	Commercial HMO/PPO
	Complete Access EPO
	Complete HMO GIC
	Complete HMO/PPO
	Complete HMO/PPO Connector Care
MassHealth	Careplus
	Commonhealth
	Family Assistance
	Limited
	Primary Care Clinician Plan (PCC)	Specialists Only
	Standard
Medicare	Part A&B
Tufts Health Plan	Commercial HMO/PPO/POS/EPO
	GIC Navigator POS
	Select
Tufts Health Public Plan	Direct QHP Nonsubsidized
	Direct QHP Subsidized
	One Care
	Together CHA ACO	Specialists Only
	Together UMass Memorial	Specialists Only
Tufts Medicare	HMO
	PPO
	Senior Care Options HMO-SNP (SCO)
	Supplement
United	All Savers
	Commercial HMO/PPO/POS/EPO
	Harvard Pilgrim Passport Connect
	Medicare Advantage HMO/PPO
	One Care (Dual)	Limited
	Oxford Health
	Senior Care Options (SCO)	Limited
	Student Resources
	Student Resources Tufts University
	UMR
WellPoint	Commercial GIC
WellSense	Care Alliance ACO (Tufts Medicine ACO)
	Clarity ConnectorCare Silver & Non-Silver	Specialists & Limited PCPs
	Essential MCO	Specialists Only
	MassHealth ACO Plan (Boston Children's, BI Lahey, East Boston Neighborhood, Signature Alliance, Mercy Alliance, Southcoast Alliance	Specialists Only

MelroseWakefield Hospital

Insurer	Plan Type	Accepted by Physicians	Accepted by Hospital
Aetna	Commercial HMO/PPO/POS
	Medicare Advantage HMO/PPO
	Medicare Supplement
	Signature Administrators
Blue Cross Blue Shield	Blue Benefits Administrators
	Commercial HMO/PPO/POS
	Federal Employee Program
	High Performance Network
	HMO Blue Seniors
	Indemnity
	MedEx
	Medicare Advantage HMO
	Medicare Advantage PPO
Cigna	Commercial HMO/PPO
Cigna	National Assoc. Letter Carriers
Claritev (Multiplan)	Commercial PPO
Commonwealth Care Alliance	One Care Plan
Commonwealth Care Alliance	Senior Care Options
Fallon	365 ACO	Specialists Only
	ConnectorCare
	Medicare Plus HMO	Specialists Only
	Medicare Plus Supplement
	Navicare SCO
	Pace	Specialists Only
First Health	PPO
Harvard Pilgrim	Commercial HMO/PPO/POS
Harvard Pilgrim	Health Plans Inc HMO/PPO
Mass General Brigham (MGB Select & Value HMO plans are out of network)	Commercial HMO/PPO
	Complete Access EPO
	Complete HMO GIC
	Complete HMO/PPO
	Complete HMO/PPO Connector Care
MassHealth	Careplus
	Commonhealth
	Family Assistance
	Limited
	Primary Care Clinician Plan (PCC)	Specialists Only	Specialty Care Only
	Standard
Medicare	Part A&B
Tufts Health Plan	Commercial HMO/PPO/POS/EPO
	GIC Navigator POS
	Select
Tufts Health Public Plan	Direct QHP Nonsubsidized
	Direct QHP Subsidized
	One Care
	Together CHA ACO	Specialists Only
	Together UMass Memorial ACO	Specialists Only
Tufts Medicare	HMO
	PPO
	Senior Care Options HMO-SNP (SCO)
	Supplement
United	All Savers
	Commercial HMO/PPO/POS/EPO
	Harvard Pilgrim Passport Connect
	Medicare Advantage HMO/PPO	Specialists Only
	One Care (Dual)	Limited
	Oxford Health
	Senior Care Options (SCO)	Limited
	Student Resources
	Student Resources Tufts University
	UMR
WellPoint	Commercial GIC
WellSense	Care Alliance ACO (Tufts Medicine ACO)
	Clarity ConnectorCare Silver & Non-Silver	Specialists & Limited PCPs
	Essential MCO	Specialists Only
	MassHealth ACO Plan (Boston Children's, BI Lahey, East Boston Neighborhood, Signature Alliance, Mercy Alliance, Southcoast Alliance	Specialists Only

Making a payment

We accept all forms of credit cards, debit cards and personal checks for payment. We no longer accept cash to cover costs of your copay. Going cashless for outpatient services allows us to better track how and when you paid for your health services. We apologize for any inconvenience and thank you for your understanding.

There are still a few places that will accept cash, including the pharmacy, Emergency Department and any dining options within our walls.

How to pay a bill

We’ve gone cashless

We no longer accept cash as a form of payment for deductibles, copayments or coinsurance that cover outpatient services within Tufts Medicine.

FAQs

Should I speak with my insurance company to understand my benefits?

Yes, it is always a good idea to discuss the type of coverage you have and the way your insurance company covers the cost of the healthcare services you receive.

The best way to reach your insurer is typically the number on the back of your member card.

My personal information has changed. How do I update this information in my account?

Please get in touch with us if personal information like your address or insurance provider has changed. We’re here to help make important updates to your account. You can call us Monday to Friday from 7:30 am–5 pm at 617.636.0084.

If I need financial assistance, what can I do?

Please reach out to our financial coordinators. We’re happy to discuss your options. You can call us Monday to Friday from 7:30 am–midnight at 617.636.6013.

What will I owe for a visit?

Depending on your health plan, you may owe a copayment, deductible or coinsurance. What you owe will depend on the types of services you receive and what is covered under your specific plan.

Some services performed in the exam room (scopes, biopsies, etc.) are considered surgical procedures by your health plan and may result in higher out-of-pocket costs.

We urge you to contact your health plan to understand what you'll be responsible for paying for your healthcare services.

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