Accepted Insurance
We accept most major health insurance so that you can receive more affordable and comprehensive coverage. It’s important to note that each insurance provider may offer different kinds of plans.
Family physician Sarwada Tuladhar Jha, MD talking to patient during exam at a clinic appointment and inputting health information at the computer.

How to check if you have insurance coverage

Whether your coverage is through your employer or is independent, double-check that your specific plan is accepted and what that type of coverage looks like.

  • Many insurance plans have different levels of costs for their members depending on where they receive care. Get in touch with your insurance provider to better understand what your medical plan covers and what you may need to pay out of pocket.
  • Check with your insurance plan to see if you need additional referrals, authorizations or both before receiving care at Tufts Medicine. 
  • Emergency department doctors may not be in-network with all the insurance payors or plans listed below. Please contact your insurance company regarding coverage for emergency services at Tufts Medicine.

Financial assistance is available

Our financial counselors can help you with the financial assistance application and even help you find insurance. 
money

Making a payment

We accept all forms of credit cards, debit cards and personal checks for payment. We no longer accept cash to cover costs of your copay. Going cashless for outpatient services allows us to better track how and when you paid for your health services. We apologize for any inconvenience and thank you for your understanding.

There are still a few places that will accept cash, including the pharmacy, Emergency Department and any dining options within our walls. 

How to pay a bill

We’ve gone cashless

We no longer accept cash as a form of payment for deductibles, copayments or coinsurance that cover outpatient services within Tufts Medicine. 

Let's see if your insurance is accepted here

The level of coverage you receive is determined by your health insurance provider. Some health insurance companies may use other companies to cover certain services, such as mental health or transplant-related services. Some services may not be covered by your insurance plan. 

Again, it's very important that you ask your health insurance provider or employer what care and services they'll cover and what they expect you to pay for directly.

Use the search field below to type in the name of your insurance plan. Keep in mind that accepted insurance may vary between our hospitals. Make sure to expand search results to learn which of our hospitals accepts each insurance plan.

Don't see your insurance provider or medical plan listed below? Please contact your health insurance provider to better understand your benefit plan and provider network available to you.

Accepted insurance
AARP Medicare Complete HMO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
AARP Medicare Complete PPO

Tufts Medical Center: specialty care only. Primary care is not covered.
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
AARP Supplement
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Aetna HMO

Accepted Aetna
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Aetna HMO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Aetna Medicare Replacement HMO
Accepted at:
  • Lowell General
Aetna Medicare Replacement PPO
Accepted at:
  • Lowell General
Aetna Medicare Supplement
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Aetna PPO/POS
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
ASR Cigna PPO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Beacon Health Options
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
Beacon Health Options Alternate
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
Beacon Health Options Medicaid Rep
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
Beacon Health Options Medicaid Rep Alternate
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
Bedford Optum VA Community Care Network
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
Blue Benefits Administrators
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Blue Cross Federal
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Blue Cross HMO Blue Seniors
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Blue Cross Medex
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Blue Cross Medicare Replacement HMO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Blue Cross Medicare Replacement PPO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Blue Cross of MA HMO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Blue Cross of MA HMO AQC
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Blue Cross of MA Indemnity
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Blue Cross of MA POS
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Blue Cross of MA PPO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Blue Cross of NH - Anthem
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Blue Cross of Rhode Island
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
Blue Cross Out of State HMO
Accepted at:
  • Lowell General
Blue Cross Out of State PPO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Boston Optum VA Community Care Network
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
CCA One Care Plan

Tufts Medical Center: specialty care only, no primary care.
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
CCA Senior Care Options

Lowell General Hospital: specialty care only, no primary care.
 
Accepted at:
  • Lowell General
Children’s Medical Security

Outpatient coverage is limited.
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Cigna
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Cigna CareLink
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Cigna Great West
Accepted at:
  • Lowell General
Cigna International
Accepted at:
  • Lowell General
Cigna National Assoc. Letter Carriers
Accepted at:
  • Lowell General
Community Care Cooperative ACO

Specialty care only, no primary care.
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Connecticut Medicaid
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
Coventry First Health
Accepted at:
  • Lowell General
Coventry Mail Handlers
Accepted at:
  • Lowell General
Evernorth (previously Cigna Behavioral Health)
Accepted at:
  • Melrose Wakefield Hospital
EyeMed
Accepted at:
  • Tufts Medical Center
Fallon 365 ACO

Tufts Medical Center: specialty care only, no primary care.
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Fallon Atrius Health ACO

Tufts Medical Center: specialty care only, no primary care.
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Fallon Berkshire ACO

Tufts Medical Center: specialty care only, no primary care.
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Fallon Connectorcare/QHP/Metallic Level
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Fallon Direct HMO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Fallon Medicare Plus HMO

Tufts Medical Center: specialty care only, no primary care.
 
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Fallon Medicare Plus Supplement
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Fallon Preferred PPO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Fallon Select HMO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
First Health
Accepted at:
  • Lowell General
Harvard Pilgrim Enhance
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Harvard Pilgrim HMO Fully Insured
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Harvard Pilgrim HMO Self Insured
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Harvard Pilgrim Independence Fully Insured
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Harvard Pilgrim Independence Self Insured
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Harvard Pilgrim PPO Fully Insured
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Harvard Pilgrim PPO Self Insured
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Harvard Pilgrim Primary Choice Fully Insured
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Harvard Pilgrim Primary Choice Self Insured
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Harvard Pilgrim Stride

MelroseWakefield Hospital: specialty care only, no primary care.
Accepted at:
  • Melrose Wakefield Hospital
  • Lowell General
Health Plans Inc HMO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Health Plans Inc PPO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
HSN Full
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
HSN Partial
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Humana Medicare Supplement
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Magellan Behavioral Health
Accepted at:
  • Melrose Wakefield Hospital
Mass Behavioral Health Partnership
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
Mass General Brigham ConnectorCare
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
Mass General Brigham HMO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Mass General Brigham PPO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Mass General Brigham QHP/Metallic Level
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Medicaid CarePlus
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Medicaid Commonhealth
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Medicaid Family Assist
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Medicaid Limited
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Medicaid Managed Care PCC

Tufts Medical Center: specialty care only, no primary care.
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Medicaid Standard
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Medicare Part A
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Medicare Part A and B
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Medicare Part B
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Medicare Railroad
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Multiplan PHCs
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Navicare (Dual)
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
Optum VA Community Care Network
Accepted at:
  • Tufts Medical Center
Secure Horizons MA PFFS
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
Senior Whole Health MCR MCD Dual Rep
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
Senior Whole Health Medicaid Replacement
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
Steward Health Choice ACO

Tufts Medical Center: specialty care only, no primary care.
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
THP GIC Navigator POS
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
THP HMO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
THP MWH Employed
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
THP PHCS
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
THP POS/EPO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
THP PPO
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
THP Select
Accepted at:
  • Tufts Medical Center
  • Melrose Wakefield Hospital
  • Lowell General
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FAQs
Should I speak with my insurance company to understand my benefits?

Yes, it is always a good idea to discuss the type of coverage you have and the way your insurance company covers the cost of the healthcare services you receive.

The best way to reach your insurer is typically the number on the back of your member card.
My personal information has changed. How do I update this information in my account?

Please get in touch with us if personal information like your address or insurance provider has changed. We’re here to help make important updates to your account. You can call us Monday to Friday from 7:30 am–5 pm at 617.636.0084.
If I need financial assistance, what can I do?

Please reach out to our financial coordinators. We’re happy to discuss your options. You can call us Monday to Friday from 7:30 am–midnight at 617.636.6013.
What will I owe for a visit?

Depending on your health plan, you may owe a copayment, deductible or coinsurance. What you owe will depend on the types of services you receive and what is covered under your specific plan.

Some services performed in the exam room (scopes, biopsies, etc.) are considered surgical procedures by your health plan and may result in higher out-of-pocket costs.

We urge you to contact your health plan to understand what you'll be responsible for paying for your healthcare services.