Providing patient, family + community input
We are an important advisory committee that is comprised of community members, current and former patients, and employees who serve to strengthen community relations and address health needs in local cities and towns. We provide an independent, community perspective to help the organization enhance patient services.
Our impact
We focus on a number of service enhancement and awareness initiatives that address quality, improve patient experience and increase safety.
Our annual reports show how we focused our efforts and what our impact was, check out the last few years:
Join our PFAC
We are recruiting new members. If you would like to join, you should:
- Have been a patient, family member, caregiver or staff
- Be committed to the vision
- Be able to regularly attend meetings and be committed to the group as a whole
- Represent the mixture of cultural, social and economic backgrounds
- Be assertive, open-minded, objective and resilient
- Be willing to listen to others, share with others and compromise when appropriate
- Be able to promote trust and gain support from other members while maintaining the confidentiality
- Be able to represent the views of other families along with their own positions in an understandable and meaningful way
If you are interested in learning more about the council or would like to become a member, please call us at 781.979.3021.