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Reported data on the nurse-to-patient ratio in the ICU

The Massachusetts Department of Public Health requires all Massachusetts hospitals with an intensive care unit (also called an ICU) to report their quarterly ICU registered nurse-to-patient ratios.

2021

1st quarter (1/1/21 – 3/31/21)

MelroseWakefield Hospital (mixed ICU)

  • Average daily patient census: 8
  • Average daily staff nurse census: 5
  • Average daily staff nurse-to-patient ratio: 1 : 1.7

2020

4th quarter (10/1/20-12/31/20)

MelroseWakefield Hospital (mixed ICU)

  • Average daily patient census: 7
  • Average daily staff nurse census: 5
  • Average daily staff nurse-to-patient ratio: 1 : 1.6

3rd quarter (7/1/20-9/30/20)

MelroseWakefield Hospital (mixed ICU)

  • Average daily patient census: 4
  • Average daily staff nurse census: 3
  • Average daily staff nurse-to-patient ratio: 1 : 1.5

2nd quarter (4/1/20 – 6/30/20)

MelroseWakefield Hospital (mixed ICU)

  • Average daily patient census: 7
  • Average daily staff nurse census: 5
  • Average daily staff nurse-to-patient ratio: 1 : 1.5

1st quarter (1/1/20 – 3/31/20)

MelroseWakefield Hospital (mixed ICU)

  • Average daily patient census: 8
  • Average daily staff nurse census: 5
  • Average daily staff nurse-to-patient ratio: 1 : 1.6

2019

4th quarter (10/1/19-12/31/19)

MelroseWakefield Hospital (mixed ICU)

  • Average daily patient census: 7
  • Average daily staff nurse census: 4
  • Average daily staff nurse-to-patient ratio: 1 : 1.6

3rd quarter (7/1/19-9/30/19)

MelroseWakefield Hospital (mixed ICU)

  • Average daily patient census: 4
  • Average daily staff nurse census: 3
  • Average daily staff nurse-to-patient ratio: 1 : 1.6

2nd quarter (4/1/19 – 6/30/19)

MelroseWakefield Hospital (mixed ICU)

  • Average daily patient census: 5
  • Average daily staff nurse census: 3
  • Average daily staff nurse-to-patient ratio: 1 : 1.5

1st quarter (1/1/19 – 3/31/19)

MelroseWakefield Hospital (mixed ICU)

  • Average daily patient census: 6
  • Average daily staff nurse census: 4
  • Average daily staff nurse-to-patient ratio: 1 : 1.7

Providing patient, family + community input

We are an important advisory committee that is comprised of community members, current and former patients, and employees who serve to strengthen community relations and address health needs in local cities and towns. We provide an independent, community perspective to help the organization enhance patient services.

Our impact

We focus on a number of service enhancement and awareness initiatives that address quality, improve patient experience and increase safety.

Our annual reports show how we focused our efforts and what our impact was, check out the last few years:

Join our PFAC

We are recruiting new members. If you would like to join, you should:

  • Have been a patient, family member, caregiver or staff
  • Be committed to the vision
  • Be able to regularly attend meetings and be committed to the group as a whole
  • Represent the mixture of cultural, social and economic backgrounds
  • Be assertive, open-minded, objective and resilient
  • Be willing to listen to others, share with others and compromise when appropriate
  • Be able to promote trust and gain support from other members while maintaining the confidentiality
  • Be able to represent the views of other families along with their own positions in an understandable and meaningful way

If you are interested in learning more about the council or would like to become a member, please call us at 781.979.3021.

The patient and family advisory council are local residents who provide valuable input on health needs.
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Patient + Family Advisory Council
Press Releases
Tufts Medicine Appoints Phil Okala as System Chief Operating Officer
June 14, 2023
New Chief Operating Officer to advance system strengths and address changing industry dynamics.

We are committed to improving the quality of healthcare we provide to our communities wherever we care for them. We dedicate resources to benefit our communities by working to:

  • Promote health to our communities and patients
  • Educate the community about health issues and prevention strategies
  • Identify and address health needs with community partners
  • Provide essential services
  • Reduce health disparities

Our community mission

We are committed to building and sustaining a strong, vibrant, healthy community. We dedicate appropriate resources to collaborations with community partners and community members’ input to improve health services. We pledge to:

  • Act as a resource and work with the community during emergencies
  • Improve access to care
  • Identify, monitor and address the unique health needs of our communities
  • Promote healthier lifestyles for our communities through health education and prevention activities
Proudly caring and supporting for families north of Boston from our front door to the frontline in the community.

How to get started

Although every patient is different, early referrals to hospice are most beneficial to the patient and family. Early referrals to Care at Home can allow the patient and family to focus on the time they have together. Don't hesitate to reach out – we're always happy to help!

By phone

Contact our Referral Department at 978.552.4444 or 800.333.4799. Our referral services are available 24/7 (any time and any day of the week) to make sure everyone gets the prompt attention they deserve. 

Submit a form

You can download a referral form and submit it via fax it to our Referral Department at 978.552.4401. We will get the ball rolling and call you with next steps.

Care at Home provides top-quality home health and hospice care services. With our not-for-profit agencies working together, we offer a unique and comprehensive continuum of care that is dedicated to delivering compassionate care.
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Arrange for Hospice, Visiting Nurse + Home Care
Tulip award

The TULIP Award Committee selects one honoree every other month who exemplifies the following characteristics of the TULIP Award:

  • Goes above and beyond the call of duty to provide the best patient care
  • Compassionate, empathic, kind and professional
  • Promotes teamwork
  • Strives to be a role model for peers
  • Exemplifies our Standards of Performance, Mission and Vision

Each TULIP Award honoree receives a pin, certificate and copy of their nomination. The honoree’s unit receives a banner to display this award.

Tufts Medicine Lowell General Hospital created the TULIP Award to recognize our extraordinary nursing assistants and technicians who help provide exceptional care to our patients in inpatient and outpatient settings.

Nursing care you can trust

Whether you're having a baby, going through surgery or dealing with a long-term health issue, our nurses are by your side to help. We've got a team of dedicated professionals who work across different areas of the hospital to provide evidence-based care that's all about you and your family. Plus, we know that healthcare doesn't stop when you leave the hospital. That's why our nurses will be there to help you manage your medications, give you health tips and make sure you're doing well at home. We're your partners in health, and we're here to help you succeed.

We will support and advocate for you while you receive hospice, get a physical, stay in the hospital or feel lousy.

Our nurses are at the top of their profession, bringing you and your loved ones the highest level of care. When you receive care in our community hospitals, your home, hospice or our academic medical center, you can be sure that your Tufts Medicine nursing team will treat you with compassion and respect.
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